Frequently Asked Questions
Everything you need to know about your triathlon gear and orders.
What is the typical shipping time for international orders?
We offer worldwide shipping. Orders typically arrive within 7-12 business days, depending on your location and customs processing.
How do I ensure I am choosing the right size for my wetsuit?
Please refer to our detailed Size Guide located on each product page. We recommend measuring your height, weight, and chest circumference for the most accurate fit.
What is your return policy for high-performance gear?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, swimwear and socks must have all tags and protective liners intact.
Do you offer a warranty on electronics and smartwatches?
Yes, all electronics purchased through TheTriWorld come with a standard 1-year manufacturer warranty covering technical defects.
Can I track my order once it has been dispatched?
Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.